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Support

Most answers are in the questions below. If you cannot find yours, ask the help assistant, or send a request and a real person will reply by email.

Frequently asked questions

Ask the help assistant

Type your question in your own words and it will point you to the right answer or page.

How can we help?

Try: how do I create a project, where do I upload my manuscript, how do I schedule an action.

Still stuck? Send your question to the team.

Send a support request

A real person reads every request and replies by email. If you used the assistant above, your chat is attached so you do not have to explain twice.