Help guides

Step by step, in plain English

Short guides for every part of IMVICA. Pick one, follow the steps, and you will be on your way.

• Getting started · 4 min read

  Your first week with IMVICA

  A calm, simple order to set things up so the drafts sound like you from day one.

• Finding your way around · 3 min read

  Finding your way around

  Search, the menu, switching projects and getting back when you feel lost.

• Planner · 4 min read

  Planning your marketing with the Planner

  Add tasks, plan by month, week or day, and move things around as plans change.

• Notifications and emails · 3 min read

  Setting reminders, one-off and repeating

  Get a nudge in IMVICA or by email for anything you want to remember.

• Notifications and emails · 2 min read

  Choosing which emails you get

  Turn reminder emails and welcome tips on or off, and what to check if emails go missing.

• Profile and settings · 3 min read

  Your profile and writing voice

  Help IMVICA write in your voice, and manage your password, images and allowance.

• Content · 4 min read

  Saving and reusing posts in your Evergreen library

  Keep your best posts with images, tags and a sharing history, and post from your phone.

• Projects and actions · 3 min read

  Working through actions

  Add actions, focus on one project, schedule time and add it to your calendar.

• Troubleshooting · 3 min read

  When something isn't working

  Quick fixes for pages that won't load, missing work and sign-in trouble.

• Account and billing · 2 min read

  Getting help and sending a support request

  Where to look first, how to ask the help assistant and how to reach us.